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Open the app, go to the paywall screen, and tap "Restore Purchases." Make sure you are signed into the same Apple ID used for the original purchase. If the issue persists, contact us.
Go to your iPhone Settings → tap your name (Apple ID) → Subscriptions → find Unstory → tap Cancel Subscription. Cancellation takes effect at the end of your current billing period. You will keep Premium access until then.
All purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com and select the Unstory purchase you'd like refunded. Apple manages all refund decisions.
Your reflections are stored only on your device and never sent to any server. Nobody — including us — can read your personal entries. If you delete the app, all your data is permanently gone.
All three plans give you full access to Unstory Premium features. Monthly ($4.99/mo) is billed each month. Annual ($14.99/yr) saves you over 75% compared to monthly. Lifetime ($24.99) is a one-time payment with no recurring charges — pay once, keep forever.
Try force-closing and reopening the app. If the issue persists, try deleting and reinstalling (your data is local — reinstalling will erase your history). If you're still having issues, email us at contact@unstory.app with your device model and iOS version.
No. Unstory is a self-help reflection tool, not a clinical service. If you are dealing with serious mental health concerns, please seek help from a licensed professional.
Unstory doesn't create user accounts. All your data lives on your device. To delete it, simply delete the app. If you want us to delete any anonymous analytics associated with your device, email contact@unstory.app with your request.